Philips Sonicare AirFloss Ultra Rechargeable powered interdental cleaner HX8372/03 2 nozzles is rated 2.8 out of 5 by 156.
Rated 1 out of 5 by from Jamming motor Second airflow pro both have had the same issue with the motor jamming on the triple spray - it eventually stops working altogether
Date published: 2016-01-26
Rated 5 out of 5 by from Great flosser Excellent product. Although I brush my teeth well, the flosser always seems to flush out some more debris from between my teeth. My first one stopped working after around 16 months so I reported this to Philips with no hope of getting a replacement as I had mislaid the receipt, however, the customer services man was able to determine that it was under 2 years by the coding on the base of the flosser and I was immediately sent a replacement. Excellent after sales service. I cannot speak highly enough as to how helpful they were. My only concern is about the durability of this item as I notice that others have had problems with them stopping working after a short period.
Date published: 2019-06-03
Rated 5 out of 5 by from Great product when it’s working Love the product but seems to have reliability issues. First model stopped working within guarantee period and was quickly and no fuss replaced by Phillips - excellent customer service. Unfortunately replacement also stopped working 2 weeks after guarantee ran out. Phillips replaced again via excel customer service. Sincerely hope this replacement does not let me down in which case may have to try a competitors offering. But value Phillips excellent customer service so prefer to stay with their products.
Date published: 2019-06-03
Rated 1 out of 5 by from Disappointing Product From Phillips Sonicare Range I purchased this product to replace a competitors product. Unfortunately, I found the performance with the AirFlow system very poor especially as I was expecting something far more superior in performance than my old flosser which uses water/mouth wash only..no air and the Sonic product purchase price was double the money. The Airflow is very light in weight, compact, easy to use & not messy, so from the design of the product it was excellent. The Airflow needs to be stronger as it feels like it is not working properly & was a bit intermittent with the burst of liquid. I am completely disappointed with the product especially at the price paid. I have taken the 28 day guarantee offer & have since returned to the shop I purchased who kindly refunded me. I would like to say thank you to Phillips for this money back offer as I am happy that I did get my refund & do have 4 of your electric tooth brushes that I am completely satisfied with.
Date published: 2015-06-23
Rated 4 out of 5 by from Replacing old one This was a replacement for my one squirt air floss,is great and easy to use but the force is not as strong as my original one.Never the less much better than inter dental floss.
Date published: 2019-07-18
Rated 4 out of 5 by from Great future It’s good and it does what you want it to do very easy to use. My only gripe is they break very easily. But saying that Phillips customers service is excellent
Date published: 2019-06-27
Rated 3 out of 5 by from Mechanics good but design flawed The Sonicare AirFloss is a great idea that helps people who don't like using floss tapes/brushes get an interdental clean on a regular basis - and cuts down on gum bleeding etc. The overall mechanism is great and does what it says it should do - pump mouthwash or water at pressure between the teeth. However, the well filling is quite tricky, and ends up being potentially wasteful as you are meant to keep the fluid cavity clean after use to stop blockages. Also the potential weakness of the system is that one can imagine the reservoir cap becoming loose in the future rendering the machine useless as the pressure could then not be established for the jet. The only other flaw is the decorative collar around the nozzle attachment, which due to a possible manufacturing problem or type of glue used keeps coming off and getting lost etc. Not had any clarification of whether this is purely decorative or an additional support mechanism for the nozzle attachment, but after 3 replacements, the loose silver collar still keeps coming off. Works well provided no future issues with the nozzle attachment.
Date published: 2018-11-08
Rated 5 out of 5 by from Effective flossing without the drama I love this product. I've been feeling guilty about not flossing for years, but hadn't found a product I was comfortable using - most of them seemed to set my teeth on edge (perhaps the origin of that phrase?!) The AirFloss works really well - after using it the slight gaps between teeth are visible, almost on a par with a full scrape from the dentist/hygienist. As previous reviewers, I did find it a little fiddly to fill. I found straight mouthwash a bit astringent so tend to try for half and half with water, but find the size of the reservoir and the difficulty fitting it under the sink tap (the handle extends almost to the side of the sink) means I usually overfill it. However I would rate this a minor inconvenience rather than a product flaw. The reservoir does two uses on the two burst setting so I only have to refill every other night, and the overall excellence of the results means a bit of effort is a small price to pay. I bought this at the same time as a Sonicare toothbrush and am really pleased with the results of both. I can't recommend the Sonicare range enough.
Date published: 2018-11-05
Rated 1 out of 5 by from Unreliable product This is the second Airflos I have bought. The first broke down after about 18 months. I then bought the Pro which broke down after a few months. The replacement broke after a few days. This replacement has so far lasted a couple of months so I don't know if ihow long it will last. For the price I have paid I expect a great reliable product. So far I am very disappointed. If this breaks down I am going to ask for a refund and will buy a product from another manufacturer.
Date published: 2017-08-30
Rated 5 out of 5 by from Love this flosser. Really great for my gums Dentist very pleased with my gums. They don’t bleed now and so much stronger. Very easy to use and really works for stuck food and meat etc. Once charged it lasts ages and love that it can spray up to 3 times
Date published: 2019-02-11
Rated 4 out of 5 by from Very good - whilst it remains working I am now on my eighth or ninth of these. They works very well for some months then die when the internal works become gummed up. The helpful man at Costco just replaces it with a new one; the helpful man at Philips replaces it and explains they don’t like mouthwash with any oil-like ingredients. Unfortunately this is not actually so, they gum up even if you wash them through with water after use, invert them, and leave them dry between usages.
Date published: 2018-10-01
Rated 3 out of 5 by from The product has flaws This product could be of good use for its intended purposes, but I do not feel that it is robust enough. Eg when changing the head, the whole unit came off and would not go back on, so was rendered useless. It is light to hold, but needs to be stronger, the head feels quite fragile and if I wanted to take it away with me for a holiday for example, I would have difficulty keeping it safe on the journey. The mouthwash cartridge is useful and does squirt hard enough to remove debris from between the teeth left over from brushing. My mouth does feel fresher, though this could be due to the mouthwash not the air floss itself. Ill wait for my dentist to tell me if there is any improvement.
Date published: 2018-02-07
Rated 4 out of 5 by from Brilliant product I love this flosser. It really does a great job. However, I am now on my fourth one in two years after each failed within a few months. The first two were replaced by Superdrug and the third by Philips after I had lost the receipt. Nevertheless, it's so good I have persevered with it and had it replaced it with no bother. It presumably had a design problem which I hope they have sorted out on this latest model.
Date published: 2018-09-19
Rated 5 out of 5 by from Quick and easy flossing I was dubious about buying the Sonicare AirFloss having read some rather negative reviews. My experience is nothing but positive. It is not difficult to use. The battery lasts at least one week. If the reservoir empties during use, the air floss and liquid in your mouth makes the flosser still effective. It is well designed and I am very pleased with it. An improvement on my previous Waterpik flosser.
Date published: 2018-10-02
Rated 5 out of 5 by from Teeth feel so clean This device is so easy to use, flossing morning and evening becomes habitual. Its powerful, the three bursts clean between each tooth extremely well. Once you've used this, you can't go back. The battery needs charging every day and a half, however as myself and my wife use it morning and evening, I guess thats not bad. The device came with two nozzles, great for me and the wife to share, however, it would have been nice if these were colour coded. I know they can be purchased like this. All in all very happy with the purchase. Combined with my sonicare toothbrush, my teeth feel like I've just left the dental hygienist chair!
Date published: 2018-01-20