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SENSEO® Latte Select Coffee pod machine

SENSEO® Latte Select Coffee pod machine

Fresh cappuccino and latte HD7850/61

Troubleshooting

The SENSEO milk froth quality is decreasing

A decrease in milk froth quality can have various causes. Please check if one of the 4 causes below applies to your Philips SENSEO.

The milk container unit is dirty and has to be cleaned.

Because you use fresh milk to prepare your coffee varieties with milk, it is essential that you keep the milk container unit clean. A clean milk container unit is essential to ensure good milk froth and proper hygiene.

The steam inlet and the milk tube are not well connected.

Check the milk container lid and make sure all parts are well connected.

The milk you used was not cold enough.

Your coffee machine only produces good milk froth when you use cold milk. We advise you to use semi-skimmed cow’s milk that comes straight from the fridge and has a temperature between 5-8 degrees Celsius.

Tip: Put the milk back in the fridge immediately after use to make sure it is cold enough for your next coffee variety with milk.

You may have used another type of milk other than cow’s milk.

Do not use any other kinds of milk other than cow's milk (e.g. rice milk or soy milk), as these kinds of milk do not produce high-quality milk froth. To get the best frothed milk, we advise you to use semi-skimmed cow's milk.

If the above solution(s) did not help to solve your problem, please contact the Philips Consumer Care in your country.

The information on this page applies to the following models: HD7850/61 , HD7850/80 , HD7850/60 .

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