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SENSEO® Coffee pod system

SENSEO® Coffee pod system

SENSEO® Brio, Deep Black HD7825/62

Troubleshooting

How do I descale the SENSEO Viva Café?

Please see notes, video and instructions below.

Notes:

  • The complete descaling procedure consists of 4 cycles; 2 descaling cycles with descaling mixture and 2 rinsing cycles with fresh water
  • Do not switch off the machine during the entire procedure
  • It takes up to 20-30 minutes to complete the whole descaling procedure
  • After you have completed the last cycle, the appliance will switch off and the descaling light goes out
  • Use the correct descaling agent, for example HD7011, HD7012. Only citric acid descalers are suitable for descaling the SENSEO machine
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Descaling:

2 descaling cycles with the descaling mixture.

Step 1 of the descaling cycle process:

Mix 50 grams of citric acid with 1 litre of cold water in a separate jug.

Stir until the powder is dissolved.

Fill the water tank with the mixture.

Step 2 of the descaling cycle process:

Place the water tank back onto the coffee machine and put a bowl with a capacity of min. 1500 ml under the spout.

Step 3 of the descaling cycle process:

Press the ON/OFF button to switch on the appliance.

Wait until the light around the ON/OFF button is continuously lit.

The light around the ON/OFF button will start to blink slowly.

Step 4 of the descaling cycle process:

Place a used coffee pod in the 1-cup pod holder and put it in the machine.

Step 5 of the descaling cycle process:

Start the first descaling cycle by pressing the 1-cup and the 2-cup buttons briefly at the same time.

The water comes out in intervals and the machine will pause 3 times.

The CALC light and the ON/OFF light will start to flash slowly.

Step 6 of the descaling cycle process:

Wait until the water tank is empty and the first cycle is finished.

When the first cycle is finished, the light ring around the ON/OFF button starts to flash rapidly.

The CALC light continues to blink slowly to indicate the descaling procedure is still activated.

Step 7 of the descaling cycle process:

Mix 50 grams of citric acid with 1 litre of cold water again in a separate jug.

Stir until the powder is dissolved.

Fill the water tank with the mixture.

When you take the water tank off from the machine the ON/OFF light will blink rapidly.

Step 8 of the descaling cycle process:

Place the water tank back onto the coffee machine and put a bowl with a capacity of min. 1500 ml under the spout.

Wait until the light around the ON/OFF button is continuously lit.

The light around the ON/OFF button will start to blink slowly.

Step 9 of the descaling cycle process:

Start the second descaling cycle by pressing the 1-cup and the 2-cup buttons briefly at the same time.

Wait until the water tank is empty and the second cycle is finished.

The CALC light and the ON/OFF light will start to flash slowly.

When the second cycle is finished the light ring around the ON/OFF button starts to flash rapidly.

The CALC light continues to blink slowly to indicate the descaling procedure is still activated.

After the second descaling cycle with the descaling mixture, proceed 2 times with the rinsing cycle using fresh water.

Do not switch off the appliance in between these two different cycles.

Rinsing Cycle:

2 cycles with fresh water.

Step 10 of the descaling cycle process:

Fill the water tank up to the MAX indication with fresh cold water.

When you take the water tank off from the machine the ON/OFF light will blink rapidly.

The CALC light will continue to blink slowly.

Step 11 of the descaling cycle process:

Place the water tank back onto the coffee machine and put a bowl with a capacity of min. 1500 ml under the spout.

Wait until the light around the ON/OFF button is continuously lit.

The light around the ON/OFF button and the CALC light will blink slowly.

Step 12 of the descaling cycle process:

Start the first rinsing cycle by pressing the 1-cup and the 2-cup buttons briefly at the same time.

Wait until the water tank is empty and the first rinsing cycle has finished.

The CALC light and the ON/OFF light will start to flash to indicate that the rinsing cycle has started.

When the first cycle is finished, the light ring around the ON/OFF button starts to flash rapidly.

The CALC light continues to blink slowly to indicate the total descaling procedure is still activated.

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Step 13 of the descaling cycle process:

Fill the water tank for a second time, up to the MAX indication with fresh cold water.

Do not switch off the appliance in between the first and second rinsing cycle.

When you take the water tank off from the machine the ON/OFF light will blink rapidly.

The CALC light will continue to blink slowly.

Step 14 of the descaling cycle process:

Repeat steps 10, 11 and 12 for a second time.

Step 15 of the descaling cycle process:

Ready.

After the second rinsing cycle the appliance will switch off automatically and descaling is complete.

The information on this page applies to the following models: HD7825/62 , HD7827/52 , HD7825/60 , HD7825/80 . more less

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