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AquaTrio Vacuuming and Mopping System

AquaTrio Vacuuming and Mopping System

3-in-1 FC7070/01

Troubleshooting

There is no water coming out of my Philips AquaTrio vacuum

This can have several causes. Check all possible causes to do with your appliance in the following order.

Causes

  1. There is no water in the clean water tank or the dirty water tank is full.
  2. The lid of the mopping nozzle is not closed properly.
  3. The Active Protection System has been activated.
  4. The hose inside the appliance has not yet filled with water.

1. There is no water in the clean water tank or the dirty water tank is full

Fill the clean water tank with water and make sure the dirty water tank is empty.

2. The lid of the mopping nozzle is not closed properly

Sometimes the lid appears to be properly closed, while in reality it is not. Make sure it is closed properly.

Closing the lid

3. The Active Protection System has been activated

When the Active Protection System has been activated, the brushes do not rotate and no water is applied to the floor.

To reset the Active Protection System:

  1. Switch off the appliance and pull the plug out of the wall socket.
  2. Open the mopping nozzle lid, remove the mopping brush cover and take out the object.
  3. If the active protection system was activated because the mopping brushes are too wet, remove the mopping brushes and squeeze them over the sink.
  4. Place the dry mopping brushes back into the appliance.
  5. Replace the mopping brush cover and close the mopping nozzle lid. Press the mopping nozzle lid to lock it ('click').
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4. The hose inside the appliance has not yet filled with water

This can happen when you use the appliance for the first time. When you switch on the appliance, the tank full/tank empty light flashes and the appliance switches off again.

If this happens, try to switch on the appliance again and again until the tank full/tank empty light stays off and the appliance stays on. When the light stays off and the appliance has been running for about 30 seconds, water will be applied to the floor.

If the above solutions did not solve your problem, please contact Philips Consumer Care in your country.

The information on this page applies to the following models: FC7070/01 .

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