Consumer
Products
Performer Active Vacuum cleaner with bag

Performer Active Vacuum cleaner with bag

AirflowMax technology, TriActive+ nozzle, Hard floors nozzle, Animal FC8578/09

Troubleshooting

My Philips PowerLife vacuum cleaner's suction power is low

If your Philips PowerLife vacuum cleaner's suction power is low, there might be an easy solution. Discover how to improve its performance.

Possible causes

In most cases, loss of suction power is caused by the dust bag being full, but other causes can be due to an object getting stuck in the nozzle, tube or hose or the EPA / HEPA exhaust filter or motor protection filter is dirty.

Solutions

Make sure the suction power knob has been set to maximum suction power. If this doesn't help, follow the steps mentioned below to restore the suction power of the vacuum cleaner:

  1. Make sure the dust bag is not full
  2. Make sure the hose, tube and nozzle are not blocked by an object
  3. Make sure the exhaust filter is clean
  4. If the above checks have not discovered the cause, replace the dust bag, for in that case the pores of the dust bag are probably clogged with fine dust

NOTE:

When you use the vacuum cleaner to vacuum ashes, fine sand, lime, cement dust and similar substances, the pores of the dust bag become clogged. As a result, the dust bag-full indicator will indicate that the dust bag is full. Replace the disposable dust bag or empty the reusable dust bag, even if it is not yet full (see chapter 'Replacing/emptying the dust bag').

IMPORTANT:

Only use Philips disposable dust bags or a Philips reusable dust bag with this appliance. Other dust bags might damage the motor of this appliance. Never reuse a disposable dust bag.

If the above solution(s) did not help to solve your problem, please contact Philips Consumer Care.

The information on this page applies to the following models: FC8578/09 , FC8457/69 , FC8660/69 , FC8451/61 , FC8454/61 , FC9310/02 , FC8230/60 , FC8912/01 , FC8917/01 , FC9080/01 , FC9082/01 , FC9089/01 , FC9088/01 , FC9086/01 , FC9084/01 , FC9081/01 , FC9179/01 , FC9178/01 , FC9070/01 , FC9060/02 , FC9071/01 , FC9171/01 , FC8442/01 , FC8610/01 , FC9175/01 , FC9174/01 , FC9172/01 , FC9171/02 , FC9170/01 , FC9078/01 , FC9076/02 , FC9076/01 , FC9074/01 , FC9073/01 , FC9071/02 , FC8619/01 , FC8615/01 , FC8614/01 , FC8613/01 , FC8612/01 , FC8611/01 , FC8617/01 , FC9170/02 , FC9175/02 , FC9172/02 , FC8204/04 , FC8440/01 , FC8445/01 , FC9061/01 , FC9067/02 , FC9066/03 , FC9064/02 , FC8344/03 , FC8212/01 , FC8606/01 , FC8602/01 , FC8202/01 , FC8617/02 , FC8615/03 , FC8615/02 , FC8614/02 , FC8613/02 , FC8612/02 , FC8611/02 , FC8210/01 , FC8209/01 , FC8208/04 , FC8208/01 , FC8207/01 , FC8206/02 , FC8206/01 , FC8204/03 , FC8204/02 , FC8204/01 , FC8202/04 , FC8202/03 , FC8202/02 , FC8212/03 , FC9060/01 , FC9160/01 , FC8208/02 , FC9161/01 , FC8212/02 , FC8208/03 , FC9150/01 , FC8344/01 , FC8398/02 , FC8348/01 , FC8347/01 , FC8344/02 , FC9064/01 , FC9162/01 , FC9166/01 , FC9165/01 , FC9164/01 , FC9062/03 , FC9161/02 , FC8432/01 , FC8608/05 , FC8608/04 , FC8608/03 , FC8608/02 , FC8608/01 , FC8606/03 , FC8606/02 , FC8604/01 , FC8601/02 , FC8601/01 , FC8600/01 , FC8439/02 , FC8438/02 , FC8437/02 , FC8436/03 , FC8433/02 , FC9062/01 , FC8434/02 , FC9067/01 , FC8390/01 , FC8397/02 , FC8396/02 , FC8396/01 , FC8394/01 , FC8392/01 , FC8390/02 , FC8134/01 , FC9176/01 , FC8601/03 , FC9066/01 , FC8601/04 , FC8607/01 , FC8436/02 , FC8578/69 . more less

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