My Philips Specialist vacuum's remote does not work
In the unfortunate event your Philips Specialist vacuum cleaner's infrared remote control does not function, discover how you can make it ready for use again.
If the infrared remote control does not function, check the following:
- Make sure nothing covers the infrared transmitter on the hand grip or the receiver on the body of the vacuum cleaner
- Make sure the batteries have been inserted in the right position
- Make sure the batteries are of the correct type of batteries (AAA 1.5-volt)
- If the above checks show that there is nothing wrong, replace the batteries to see if the problem was caused by empty batteries
You can find more information in the user manual. If the above solution did not help to solve your problem, please contact Philips Consumer Care.