Consumer
Products
PerfectDraft Home draught system

PerfectDraft Home draught system

HD3620/25

Troubleshooting

The tap unit is difficult to place onto the keg

The tap unit has not been rinsed properly.

Make sure no old beer is left in the tap unit. Clean the entire tap unit with hot water and, if necessary, some washing-up liquid.

If the problem continues to occur, please contact the PerfectDraft call centre in your country: for Belgium and Luxembourg +32 (0)78-250159, for Germany 01801-324000, for the Netherlands 0900-2224222.

When you contact us please have available:

  • The exact model number of the appliance (HD36xx)
  • The serial number of your appliance (you find it on the bottom of the appliance)
  • The expiry date of the keg
  • The production number of the keg (number under the expiry date)

The information on this page applies to the following models: HD3620/25 , HD3610/50 , HD3620/20 , HD3620/21 . more less

Not what you are looking for?

Did we answer your question?

If not, contact us.