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PerfectDraft Home draught system

PerfectDraft Home draught system

HD3620/25

Troubleshooting

The beer already starts flowing when the tube is placed in the tap unit

1) The tube was not placed correctly.
Make sure the tube is placed correctly in the tap unit (you hear a click) and the handle is in upright position.

2) The tube may be broken.
Remove the tube from the tap unit and place a new one.

To request a new tube, you can contact the PerfectDraft call centre in your country: for Belgium and Luxembourg +32 (0)78-250159, for Germany 01801-324000, for the Netherlands 0900-2224222)

When you contact us please have available:

  • The exact model number of the appliance (HD36xx)
  • The serial number of your appliance (you find it on the bottom of the appliance)
  • The expiry date of the keg
  • The production number of the keg (number under the expiry date)

The information on this page applies to the following models: HD3620/25 , HD3610/50 , HD3620/20 , HD3620/21 . more less

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