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Troubleshooting

The display shows an error code and the appliance beeps continuously.

The Innergize HB935/HB937 produces an error code in case of a power supply interruption in the upstart checking routine. This can only happen due to a not 100% socket-plug connection in the first second after connecting the appliance. To reset the appliance you can do the following:

1) Place the power plug in the wall socket
2) Press the “pause/repeat”-button and keep it pressed when pressing the follwing buttons:
3) Press first on the “+“-button, then press “-” button, then “+” and again “+“button( so: + - + +).
4) Release the pause/repeat button.

The error code is now removed and the beep has stopped. Since the product is 100% ready to be used again and the chance that this will happen again is very small no further actions have to be taken. Nevertheless with a small adaptation we can make a 100% solution of this problem in the appliance. To arrange this we advise you to take the appliance to your dealer or a Philips service centre.

If the reset procedure does not work, the appliance needs to be examined to determine the cause of the problem and the best solution. We advise you to take the appliance to your dealer or a Philips service centre.

The information on this page applies to the following models: HP8560/01 , HP8565/01 , HB987/01 , HB947/01 , HB945/01 . more less

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