Consumer
Products

Troubleshooting

The dual push button does not work (properly).

1) You did not pull the appliance backwards slightly.
Make sure you pull the appliance backwards slightly before you push the dual push button.

2) The dual push button is probably stuck.
The dual push button probably needs to be greased. We advise you to take the appliance to your dealer or a Philips service centre.

The information on this page applies to the following models: HP8550/01 , HP8565/01 , HP8560/01 , HB987/01 , HB947/01 , HB945/01 . more less

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