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    Philips Support

    What to do if SmartTV is not accessible?

    Published on 2019-03-18

    Situation
    One of the following situations occurs:

    • SmartTV is not accessible

    • A loading icon is shown, but SmartTV is not loaded

    • The message “Philips Server Not Found” appears

    • The message “To complete SmartTV sign-in please switch your tv set off and on again” appears

    • The SmartTV Demo screen shows

    The information on this page applies to the following models: 55POS901F/12 , 65PUS7601/12 , 40PFS5501/12 , 32PFS5501/12 , 65PUS6521/12 , 43PUS6401/12 , 49PUS6401/12 , 43PUS6501/12 , 55PUS7181/12 , 55PUS6401/12 , 49PUS7181/12 , 49PUS6551/12 , 49PUS6561/12 , 32PFS6401/12 , 49PUS7101/12 , 55PUS6551/12 , 55PUS6561/12 , 55PUS7101/12 , 55PUS8601/12 . Click here to show more product numbers Click here to show less product numbers

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