Consumer
Products
health app

health app

Measure key body metrics, Monitor progress and set goals, Motivated with daily insights APP101/01

Troubleshooting

My Philips HealthSuite health app is not syncing

If your app is not syncing, check if your Internet and Bluetooth on your phone are switched on.

To sync your data to your app, you need to make sure that your phone and your device are close to each other.

Also ensure that your device has enough battery. Now swipe down on the screen to sync. The app will tell you that it's syncing.

If this does not help, please reach out to our Consumer Care team on 0 20 79 49 02 40. The phone number can be reached from Monday – Friday 8:30 am – 9:00 pm and on Saturday 09:00 am – 6:00 pm.

The information on this page applies to the following models: APP101/01 .

Not what you are looking for?

Did we answer your question?

If not, contact us.