Consumer
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Privacy Notice

This Privacy Notice was last changed in May 2015

 

Philips Consumer Lifestyle B.V. ("Philips") strongly believes in protecting the privacy of the personal data you share with us. This Privacy Notice (“Notice”) applies to personal data collected by the Saeco Avanti super automatic coffee machine (“Saeco GranBaristo Avanti”) and the Saeco GranBaristo Avanti mobile application (“App”) which is controlled by or under control of Philips.  Saeco is a trademark of Koninklijke Philips N.V.  Please read this Privacy Notice carefully as it informs you how Philips uses and protects your personal data and about the choices you have regarding how your personal data is used.  This is a statement about Philips’s privacy practices, not a contract or agreement.

 

 

Type of Personal Data We Collect and How We Use It

We collect or use personal data in connection with your installing or usage of the App and Saeco GranBaristo Avanti super automatic coffee machine for the following purpose:

(1)       For providing the App service.

 

What does this purpose entail?

When you use the App, we will track the usage of your Saeco GranBaristo Avanti to be able to provide you with useful tips, tricks and maintenance information to maintain your machine.  We collect this data for research purposes and/or to provide you with useful tips, both to improve the performance of the Saeco Full Automatic Espresso machine and help maintain the machine.

 

Which personal data do we process for this purpose?

When you use the App, Philips will collect data relating to your usage of the Saeco Avanti, historical data on beverage consumption of your Saeco Avanti and Philips measures the way the app is used.

 

The App does not function without collecting this data. If you do not wish to share this data, you will not be able to use the App.

Of which parties do we make use for this purpose?

We make use of the service of a third party for data storage and to collect and analyze statistical data. 

 

(2)        For managing your MySaeco account.

 

What does this purpose entail?

When you create an account, we send you a welcoming email to verify your username and password, to communicate with you in response to your inquiries. We will use your registration information to create and manage your MySaeco account. Your MySaeco account will be used to register your product. With your consent, we can also use this data to keep you informed on Philips products and services.

 

Which personal data do we process for this purpose?

We may collect certain registration information, such as: username, first name, last name, email address, country, language, password, salutation, age.

 

Of which parties do we make use for this purpose?

Philips uses a third party partner to register and retain our registration records, including the personal data you provide. 

 

 

(3)        For generating statistical data to helping Philips improve the content, functionality and usability of the App.

 

What does this purpose entail?

We collect and aggregate these personal data, removing individual identifiers in order to create usage statistics that help us improve the content, functionality and usability of the App.

 

Which personal data do we process for this purpose?

For this purpose, we process your unique User Device number, the IP address of your device, the type of mobile internet browser or operating system you use, and the dates and times of your use of the App. We also collect session and usage data, which is information about your use of the App, for example, information relating to the connection request, server communication and data sharing, network measurements, quality of service, and date and time of access.

 

Of which parties do we make use for this purpose?

We make use of the service of a third party to collect and analyze statistical data for this purpose.

 

How We Share Information with others

Philips makes use of third parties who act on behalf of Philips, in order to provide the necessary hardware, software, networking, storage, transactional services and/or related technology required to run the App or the services provided. 

 

Philips also uses the services of our trusted third-parties to help provide and understand the use of our App.  These third-party service providers collect data sent by your mobile device, such as session and usage data, as well as log data.

 

If Philips allows a third party to transfer your personal data outside of your geographic region, we will take steps to protect your privacy rights through the use of contractual arrangements or other means, which will provide a comparable level of protection while the information is being processed by our trusted third parties.

 

Philips will disclose personal data only under this policy and/or when required by law.

 

Philips sometimes sells a business or a part of a business to another company. Such a transfer of ownership could include the transfer of your personal data directly related to that business, to the purchasing company.

 

Your choices and rights

We want to know you better so we can serve you better while at the same time, we respect your choices about how we use your personal data.

 

Your personal data may be transferred from your home country to other Philips companies, in different locations around the world. These countries may not have similar data protection laws.  In the event that your data is transferred outside of your country or jurisdiction, it might be treated according to the laws in those jurisdictions. If local law requires, we will ask for prior consent to transfer your personal data outside of your geographic region.

 

You may at any time amend your personal data or change your preferences. Sometimes this can be done in the App or by visiting your online MySaeco account [www.saeco.com/welcome]. To opt-out of our marketing services, at any time you can make use of the ’unsubscribe’ button below each email that is sent to you.

 

At any time you may request access to your personal data, request correction or object to the processing of your personal data by emailing us at privacy@philips.com or by surfing to our contact page.

 

Security of your personal data

We recognize and take seriously our responsibility to protect the personal data you entrust to Philips from loss, misuse or unauthorized access. Philips uses a variety of security technologies and organizational procedures to help protect your personal data. For example, we implement access controls, use firewalls, secure servers and encryption of  certain types of data. 

 

Changes to this Privacy Notice

The services that Philips provides are always evolving and the form and nature of the services that Philips provides may change from time to time without prior notice to you. For this reason, we reserve the right to change or add to this Privacy Notice from time to time. We encourage you to check back often to review the latest version.

 

The new Privacy Notice will be effective upon posting.  If you do not agree to the revised notice, you should alter your preferences, or consider stop using the App. By continuing to access or make us of our services after those changes become effective, you agree to be bound by the revised Privacy Notice.

 

Contact Us

Please contact us if you have any questions, complaints or suggestions about this Privacy Notice at:  privacy@philips.com or surf to our contact page: www.support.philips.com