Rated 2.7 out of 5 by 12
Rated 2 out of 5 by xHelenx Good until it breaks
As with other reviews, I have found that after a couple of uses I have been unable to chop anything in either the large or small beakers. The motor runs, but the blades do not move (very frustrating when you have just prepared everything).
The whisk and blender attachments work fine, although the whisk is not very strong, and I still use these. Unsure how Philips can happily sell an item which fails so quickly.
25 January 2015
Rated 5 out of 5 by RosieH Fantastic, powerful blender
Have had this blender for around four years. It's proved fantastic. We use it several times a week for blitzing herbs, vegetables, breadcrumbs and so on. Comfortable handle that's easy to grip. Had no problems with using for several minutes at a time, even on turbo mode. Probably our most-used and most durable kitchen gadget aside from the kettle.
14 January 2015
Rated 2 out of 5 by Cheekymum Chopper units failed
Fine for whizzing homemade soups, but then when i tried to use the larger chopper for breadcrumbs (how tough a job??) the unit failed. Today trying to chop small pieces of meat, the smaller unit has also failed. Hoped it was the fuse, but looking at these reviews it's gone to "hand-blender heaven!"
23 April 2014
Rated 4 out of 5 by Ksbp Great while the chopper lasts
I love the product and was very disappointed when the chopper failed
13 July 2013
Rated 1 out of 5 by gilesg Poor quality
Like others who have posted comments my blender didn't last too long either. The two chopper units failed in exactly the same way that was described by others. A poor bearing that connects the drive spindle to the chopping blades. As soon as it tries to chop anything more than a liquid the tiny grooves on the drive spindle get stripped off.
I spent the extra money on a more powerful unti compared to my long lasting cheapie unit that finally failed after many many years. What a waste, it just lasted long enough for the warranty to end and then broke. Philips high price was wasted , it simply was a poor product. Avoid.
16 March 2013
Rated 2 out of 5 by wrighto3 plastic fitting on drive spindle in chopper lid lets product down again
I have used this product for about 2 years now processing chillies,stem ginger and small pieces of onion and such like in the smaller of the 2 containers. However on trying to use the larger vessel for a greater quantity the drive spindle spins around without turning the blade even though pieces are small and not packed tightly.
Obviously a fault, having stripped the lid mechanism down, of the plastic cog housing for the drive spindle in the lid.(this is in common with other reviews).Come on Phillips, this weak point is letting an otherwise good product down.What's wrong with a metal housing. I wouldn't recommend product for this reason.
20 December 2012
Rated 1 out of 5 by Verified Reviewer XL chopper lid drive failure!
I have had my blender since March 2009 and it has solely been used to blitz my homemade soups.
Well this evening I decided to give the xl chopper a go to make a salsa dip (cherry toms/onion which was already sliced/herbs) started off well and seemed to be doing a fine job. Then the blade stopped turning and the motor went into overdrive. Low and behold the drive shaft is spinning inside the coupling. Looking at other reviews and on searching the web it seems to be a common fault and from a product that is supposedly able to chop ice!
I note that most of the spares sites are primarily stocking replacement chopper lids! I wonder why?
Being a mechanical engineer I took a closer look. The drive spindle is connected to the chopper coupling by a very fine toothed metal push fit cog which fits into a plastic receptacle that is clearly not up to the job expected of it.
One would think that Philips would have addressed this design issue before putting the product to market or at least issued notice of the fault and offered customers a modified and updated part.
It you intend using this product to chop then don't bother, go and buy something more up to job.
If you just want to blitz soups then buy it and leave the choppers in the back of the cupboard for eternity
23 November 2012
Rated 5 out of 5 by Izabela Excellent product! Sleek design and outstanding performance!
This blender not only looks stylish it is also very powerfull and suprisingly very quiet at work. It is very easy to operate with six different speed settings. No splashing and mess. There are five extra accessories in the set which are very handy too. Top marks!
16 November 2012