Rated 3.6 out of 5 by 14
Rated 4 out of 5 by Titus Excellent service
This is the second identical model we have bought so we clearly like it. It is inexpensive and does all we require.
The second one developed a split in the jug. When I phoned Philips to check whether it was still under guarantee the operator not only confirmed it was (due to its serial number) but immediately arranged for a replacement jug to be sent. One can't expect better service than that.
(Unfortunatly the story hasn't a happy ending. When my wife went to use the new jug she discovered that the jug and the blades in its base are two separate parts and by that time she had thrown away the old jug complete with blades!)
8 December 2015
Rated 1 out of 5 by Jules54321 Badly designed handle.
I have this blender that my sister bought me for Christmas and It has only been used about 30 times so far. Then the handle came off the jug and the jug smashed to the floor and the contents went everywhere. So at 10 o'clock at night I end up mopping the Kitchen floor, no fun. When I looked at the jug it was almost as if it was designed to break. The handle slots down not up onto the jug at the top so all the weight is supported at the bottom. The bottom is held in by a tiny screw through a small bit of plastic and this small bit of plastic broke. I don't understand why its constructed this way and I am very disappointed that a company with such a good name would cut corners like this.
28 June 2015
Rated 1 out of 5 by jackie37 hairline crack,jar drips
Jar got cracked after sometime and now I
have to buy a new blender.Did'nt expect Philips product will be so faulty.Won't recommend to any one.Do not invest in this ,when there is cheaper and better variety present.
Please,Can I get a refund.
7 May 2015
Rated 5 out of 5 by Chrisdy34 reat product, good value
I bought this blender in Nov 2011 and have used it a lot, mainly for milkshakes and soups. The large capacity jug is excellent. One of the key factors in my choice was noise as my previous liquidiser made quite a racket, but this one is much more bearable. Unfortunately after nearly 3 years the jug has developed a hairline crack and slowly drips, but I am delighted to find that I can buy a replacement jug. I would almost certainly have bought the same complete model again otherwise.
It is a 400w blender and not a food processor so I would not expect it to handle v hard/frozen items.
I bought originally from another 'major' online retailer and never realised that the jug turns over for storage - Doh! I should have come straight to Philips in the first place :)
23 August 2014
Rated 5 out of 5 by CD2001 Great blender
I could not imagine going for a normal unit that does not have the storage design of this one again. As for blending the soups and smoothies so far have been great :)
19 October 2013
Rated 1 out of 5 by Carl16 Don't use frozen fruits.
I tried putting a frozen banana in it and a plastic piece that spins the blades shattered instantly. It was completely useless after that and I had to return it and get a better blender.
21 April 2013
Rated 5 out of 5 by Les18 Easy to use
Bought for making Soups. It does exactly what it is advertised to do. Speedy and reasonably quiet.. Easy to use.Storage with inverted lid ideal for limited space. Nice large jug.
10 April 2013
Rated 1 out of 5 by josh terrible product
it says that it is shatter proof but it shattered.
12 April 2012