Rated 2.3 out of 5 by 18
Rated 4 out of 5 by vag43 Excellent but fault developed
I had this flosser for almost two years. It worked perfectly until the control button for the jet developed a fault. I could not have on just on burst at a time. The minute it was switched on it went onto continuous burst and the only way to stop was to plug it into the the switched on charger. I will be buying another one but hunting out one with the same tips not the wider angled ones.
29 February 2016
Rated 1 out of 5 by Reidca Great concept, easy to use but highly unreliable
I have had 3 of these units. Each time they have failed after between 3 and 5 months. Always the same problem.
The power/charging light goes off and it will no longer come back on no matter what you do.
The last replacement unit was a different model number hx8240. Not sure what the difference is, I had hoped for a quality improvement however nothing has changed.
Philips need to look at this and should stop selling the product. The reviews everywhe are the same. Great product until it fails which is seemingly guaranteed within 6 months.
Such a shame because it really does work and having now bought another manufacturer's equivalent as a replacement for my last broken airfloss I can say that the Philips product is much superior in design and more effective.
I do hope they get the problem sorted.
I would love a refund as I do feel a bit cheated after spending a lot of money on something unfit for purpose.
My recommendation is to avoid until they sort the quality issues.
24 July 2015
Rated 1 out of 5 by DSMSussex Great product but doesn't last long
I am on my second Airfloss. It works very well but the battery has failed on both, the first after a few months and the second in less than a year.
30 June 2015
Rated 4 out of 5 by coco this product has good recommandation from the dentist,got to be used everyday
the head to clean between the theeth could do with some improvment ,using inside the mouth not to easy and could make some damage to the denture and gums but so far gnot to bad
24 April 2015
Rated 2 out of 5 by kcc44 good while it works
I have had three of these now .
All failed within 6 months.
31 December 2014
Rated 1 out of 5 by MsSparkles Great concept but unreliable
This product failed after just 14 months. Very disappointing considering the price.
While it worked, it worked well and was quite quick in operation but then wouldn't turn on or off properly and now will not activate at all despite showing an "on" light.
A slightly bigger reservoir - it's not quite big enough for 2 sessions (or a day) of use.
24 October 2014
Rated 1 out of 5 by B4Ian Device failed in less thsn three months
By the time the Philips Sonicare failed after 3 months I had lost the receipt. I now discover from reviews that my experience is a common one. The device is good when it is working but poor reliability is a serious problem. I am now searching for a more reliable alternative. I do not recommend this product.
25 August 2014
Rated 3 out of 5 by blido still undecided....but already on my second airfloss in 6 months
after 3 months it stopped working. It worked but the air shot was much weaker. Customer service was great as they replaced it immediately. At the moment it's working, and i really like it, although i am not 100% sure it really removes placque, and that it's not just a gimmick. If it continues to work it's a great idea for someone that can't be asked flossing with the normal method.
17 July 2014