9000 series Blu-ray Disc player Qdeo TI Burr-Brown DACs 3D playback

Manuals and Documentation

User manual PDF file (2.2 MB )
Terms and conditions for Flat TV with Net TV HTML file (105 B )
Leaflet PDF file (1.7 MB )
Quick start guide PDF file (2.4 MB )

Other languages

Software and drivers

Software Upgrade

Latest version: 1.63, 2012-03-27

Frequently Asked Questions

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Do I need a special HDMI cable to enjoy 3D?
Does the Blu-ray player include 2D to 3D conversion?
What should I do if my player doesn’t play a .MKV file?
What are region codes?
How can I solve the deterioration of the sound and picture quality while playing a DVD?
Can I use the browse PC feature (DLNA) on my player to search music, photos, or video stored on my computer?
What is DivX?
My DivX subtitles are not displayed or displayed incorrectly, what can I do?
Do I need to upgrade the software or do anything else for the Blu-ray player?
Can I use a Philips Blu-ray 3D Player or Home Theater System with another brand of 3D TV?
Apps
Do I need a special HDMI cable to enjoy 3D?
Does the Blu-ray player include 2D to 3D conversion?
Do I need to upgrade the software or do anything else for the Blu-ray player?
Can I use a Philips Blu-ray 3D Player or Home Theater System with another brand of 3D TV?
What does ‘3D Ready’ mean for a Blu-ray player or Blu-ray Home Theater System?
Can my existing Philips Blu-ray player or Blu-ray Home Theater System play back Blu-ray 3D discs?
Can my existing Philips Blu-ray player or Philips Blu-ray Home Theater System be upgraded to support 3D?
Will I be able to play normal Blu-ray discs on a 3D player? And will they play in 3D?
How do I do this? How do I get the software for the upgrade?
What else do I need aside from a Blu-ray 3D Ready player or Home Theater System to enjoy Blu-ray 3D movies at home?
How do I recognize if a movie on Blu-ray is in the 3D format?
Can all consumers see 3D?
Will you introduce 2D to 3D conversion?
Will it be full 1080p resolution to both eyes?
Will I be able to play normal CDs on a Blu-ray 3D player?
Do 3D glasses work for people with glasses?
What is the best viewing angle for 3D?
How does 3D work?
Will watching 3D give consumers a headache?
Is 2D picture quality affected by 3D Active technology?
Troubleshooting
What should I do if my player doesn’t play a .MKV file?
How can I solve the deterioration of the sound and picture quality while playing a DVD?
Why am I unable to access BD-live features?
Why can’t I update my player with a software update from the Internet?
Why can’t I stream video to my player, by using DLNA?
When I use the browse PC feature (DLNA) on my player to watch video stored on my PC, why do I see an error that video is not supported?
Why doesn’t the player play some Blu-ray discs?
Why is there a noise when a blu-ray disc is played?
Why can’t my Blu-ray player play 3D movie?
What is the meaning of the message “Local Storage Full. For BD Live Access (if supported on this disc), please clear Local Storage under the Settings menu.”?
When I use the browse PC feature (DLNA) on my player to watch video stored on my PC, why can’t I search forward, search backwards or do a time search?
When I play video through a wireless connection, why does it sometimes judder?
Why doesn’t my player display some pictures?
Why doesn’t my player display any image on TV?
What can I do when some DivX videos can not be played back?
Why can't I see the 3D effect on my 3D-labeled disc?
When I browse Net TV, the display is too big for my TV screen and I can’t see all of the text, or some of the buttons. How to change the display size?
What can I do when I can not find the local subtitle language during DVD playback?
I suspect a disc is not playable in the player. How can I double check?
What should I do if the message “Not enough free memory available, please delete SD card” is displayed when I try to download contents from BD-Live?
My player is connected to an external audio system such as audio amplifier system. When I play a disc with the player, the audio/sound does not synchronize with the video/picture. What should I do?
I have connected two speakers (left speaker and right speaker) to the player. But there is no sound. What should I do?
Before you buy
What are region codes?
What are the supported audio and video file formats by the player?
Can my player play DivX 6 files?
What should I do if my player doesn’t play a Divx file?
What kind of USB flash drive or HDD is supported?
Does the player support all kinds of MKV files?
Use and Learn
Can I use the browse PC feature (DLNA) on my player to search music, photos, or video stored on my computer?
What is DivX?
My DivX subtitles are not displayed or displayed incorrectly, what can I do?
How do I set up media sharing for Windows Media Player 12?
What should I do to play Blu-ray discs on the player?
How do I set up media sharing for Windows Media Player 11?
Do I have to pay to use Net TV?
What is BD Live?
Which media servers work with my player?
Can I use the browse PC feature (DLNA) on my player to watch high-definition video files stored on my PC?
What is DLNA?
How do I set up media sharing for Twonky Media Server on Mac?
How fast is an Ethernet connection?
Why am I not able to change the subtitle language with the subtitle button on the remote control?
Why does it take a long time to connect to my home network through a Wi-Fi ?
Why is the speed of my Wi-Fi N router only 54Mbps?
Can I connect my player to my network though a Powerline Ethernet Adapter?
How do I use my player to enjoy music, pictures or video stored on my PC (DLNA)?
When I browse Net TV, can I add any website to ‘my favorites’?
When I browse PC from my player, why don’t I see the same folders as I see on my PC?
Does my player support Wi-Fi Protected Setup (WPS)?
On Net TV, can I browse to any website?
What can I do with NetTV?
How can I remove personal data from my Net TV?
What services are available on Net TV?
Do I need a Blu-ray 3D player to watch 3D?
Can I play my photo/video/music in the SD card slot?
Why I cannot play DVD from other countries ( or regions)?
Why can’t my Blu-ray player display HD resolution through the Component Video connection?
Why am I not able to change the subtitle language with help of the subtitle button on the remote control during playback?
Are there tips for better media management on my DLNA server?
The Blu-ray player does not retain my Wi-Fi network settings, what is wrong?
When I use the browse PC feature (DLNA) on my player, how many files and folders can I browse on my media server?
How to play or view media files on a portable hard disc drive (HDD)?
How can I synchronize the sound with the pictures?
Where can I find additional information about Net TV?
How to display files inside a USB flash drive or a portable hard disc in the same sequence as I see them on a computer?
Why do blu-ray discs take some time to load?
How to play a disc with BD-live without getting access to the BD-live features?
When I play music files using the player, can the album art be displayed?
Software Upgrade
How do I check which Firmware version is installed on my player?
Where in this website are the firmware and software for the device located?
What do I need to prepare for upgrading the software of the player?
Getting started
What are the best configuration settings for my network router?
Even though I can see an IP address in the network settings, why doesn’t my player connect to Net TV or Internet?
Why does my player forget my Wi-Fi network settings?
How can I check if my player is connected through Wi-Fi to my home network?
What type of Ethernet cable should I use to connect my player to my home network?
How do I connect my player to my home network, using a Wi-Fi connection?
How do I connect my player to my home network, using an Ethernet cable?
How do I check that my player is connected to the Internet?
How do I check that my player is connected to my home network through an Ethernet connection?
Why do I see the message ‘Registering...’ when I start Net TV?
Tips and Tricks
How do I clean my device?
Any tip for using the video store in NetTV?
Any tips for choosing the most suitable connection method for different devices?

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Warranty

See the following document for more detailed information on the Philips warranty. Please contact the local contact centre if you have additional questions.

Warranty document

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3000 series DVD player

Blu-ray Disc player

Qdeo, TI Burr-Brown DACs, 3D playback BDP9600/12

Manuals and Documentation

Software and drivers

Frequently Asked Questions

Apps

Troubleshooting

Before you buy

Use and Learn

Software Upgrade

Getting started

Tips and Tricks