Philips Pure Essentials Collection Hand blender HR1372/90 700 W metal bar XL chopper and accessories
XL chopper lid drive failure!
I have had my blender since March 2009 and it has solely been used to blitz my homemade soups.
Well this evening I decided to give the xl chopper a go to make a salsa dip (cherry toms/onion which was already sliced/herbs) started off well and seemed to be doing a fine job. Then the blade stopped turning and the motor went into overdrive. Low and behold the drive shaft is spinning inside the coupling. Looking at other reviews and on searching the web it seems to be a common fault and from a product that is supposedly able to chop ice!
I note that most of the spares sites are primarily stocking replacement chopper lids! I wonder why?
Being a mechanical engineer I took a closer look. The drive spindle is connected to the chopper coupling by a very fine toothed metal push fit cog which fits into a plastic receptacle that is clearly not up to the job expected of it.
One would think that Philips would have addressed this design issue before putting the product to market or at least issued notice of the fault and offered customers a modified and updated part.
It you intend using this product to chop then don't bother, go and buy something more up to job.
If you just want to blitz soups then buy it and leave the choppers in the back of the cupboard for eternity
23 November 2012
plastic fitting on drive spindle in chopper lid lets product down again
I have used this product for about 2 years now processing chillies,stem ginger and small pieces of onion and such like in the smaller of the 2 containers. However on trying to use the larger vessel for a greater quantity the drive spindle spins around without turning the blade even though pieces are small and not packed tightly.
Obviously a fault, having stripped the lid mechanism down, of the plastic cog housing for the drive spindle in the lid.(this is in common with other reviews).Come on Phillips, this weak point is letting an otherwise good product down.What's wrong with a metal housing. I wouldn't recommend product for this reason.
20 December 2012
drive cogs failed after using twice
both lids for the blending jars stripped the drive cogs after using twice, given that one is designed to cut ice and therefore should be very strong I was stunned they stripped the dogs so easily ,can't even do breadcrumbs in them now
4 November 2012
Overall a very good product big no no is No Instruction Book what blade do you use. For what etc etc etc
19 October 2012
Excellent product! Sleek design and outstanding performance!
This blender not only looks stylish it is also very powerfull and suprisingly very quiet at work. It is very easy to operate with six different speed settings. No splashing and mess. There are five extra accessories in the set which are very handy too. Top marks!
16 November 2012
a handy addition to the kitchen
Started off well but after a few months the whisk attachments gears collapsed not covered by guarantee, ! Replacement still working. Lid on small chopping cylinder shaft slipping under pressure rendering it unusable. Both of these faults may have been down to me expecting it to do too much. But as it was the "flagship model "at the time i think it should have been able to. Still using but not putting under any pressure.
24 July 2012
seems ok for smalll jobs and little else , whisk stopped working after whisking 2 egg whites . motor unit too powerful for the accessories , simply wears the gears away
24 July 2012