GoGEAR MP3 player Raga 2 GB*

Manuals and Documentation

User manual PDF file (655 KB )
Leaflet PDF file (1.9 MB )
Quick start guide PDF file (489 KB )
Leaflet PDF file (5.5 MB )

Other languages

Software and drivers

Device Firmware Information

2013-03-01
Philips Songbird

Latest version: 1.11.1, 2012-11-30
Device/Firmware Manager

Latest version: v1.0, 2013-01-15

Frequently Asked Questions

Select Category

How to transfer music from my PC to the player?
Does my player support audiobooks from Audible.com?
My player is not detected by Songbird. What can I do?
It seems that the volume cannot be increased over a certain level. What can I do?
Which software should I use for my device?
How to transfer a playlist from iTunes to the player?
Where can I download music?
Are there any tips to conserve battery power and maximize playtime?
While using Windows 7, I cannot update my player via Philips Songbird. What should I do?
How to perform a backup for the music and video files stored in the device?
Getting started
How to transfer music from my PC to the player?
What can I do if I have problem when I install Philips Songbird, or if there is an error message popped up during installation?
How long should I charge the device before first use?
What should I do to get started using the device?
How to import the music / video files from other media library applications such as Windows Media Player?
How to install Philips Songbird on my computer?
Before you buy
Does my player support audiobooks from Audible.com?
What is Smart Playlist?
What is “LikeMusic”?
What do I do when my player hangs up, or freezes?
Troubleshooting
My player is not detected by Songbird. What can I do?
It seems that the volume cannot be increased over a certain level. What can I do?
While using Windows 7, I cannot update my player via Philips Songbird. What should I do?
I experience slow reaction and scrolling problem with the device. What should I do?
How to repair the player using Device Manager?
What can I do if Philips Songbird crashes?
What can I do if the device is not recognized by a Mac computer?
Why can’t I create a playlist on the device?
How can I check and repair the device before confirming that I need to bring it to service?
What can I do if the display freezes, or the player does not respond?
What should I do when my player is not recognized by my PC?
Why does the Device Manager not allow me to update the Go Gear to the latest Firmware?
Software Upgrade
Which software should I use for my device?
How long does firmware update take?
How can I ensure the latest firmware is installed in the device?
What is Device Manager?
Where can I obtain Philips Songbird?
Where in this website are the firmware and software for the device located?
What is Philips Songbird?
What features are offered in Philips Songbird?
How can I learn more about Philips Songbird?
How do I check for updates for Philips Songbird?
What is the system requirement of Philips Songbird?
How do I update the firmware of my player by using Philips Songbird?
Use and Learn
How to transfer a playlist from iTunes to the player?
Where can I download music?
How to perform a backup for the music and video files stored in the device?
How to clean up residual files of Philips Songbird using “CleanPSB”?
How to rip a CD using Philips Songbird?
When the player is connected to a computer, the player prompts me to choose connection type. What is it about?
How do I delete or uninstall add-ons from Philips Songbird?
How can I play the music tracks according to artist / album?
Does the device support files with DRM (Digital Rights Management)?
How to transfer audio or video files from the player to my PC?
How to create a playlist in Philips Songbird?
How to import music files from iTunes to Philips Songbird?
What is 7Digital and where can I find more information about it?
How do I obtain add-ons such as Rhapsody and 7Digital for Philips Songbird?
How to transfer music from a Mac computer to the player?
How to uninstall Philips Songbird from my computer?
How to create a music library or video library in Philips Songbird?
How do I get the artwork of my music / video files using Philips Songbird?
How do I update the Add-ons in the Philips Songbird?
How do I transfer audio and video files to my player using Philips Songbird?
How to change the language settings in Philips Songbird?
How do I delete contents from my player?
Tips and Tricks
Are there any tips to conserve battery power and maximize playtime?
Any tip to minimize problems on the device?
The memory capacity of the player is smaller than that stated. What is it all about?
How can I make sure Philips Songbird is launched automatically whenever I connect the device to the computer?
Are there any add-ons for enhancing my experience with Philips Songbird? (for example, for more interesting playlist management and creation)
How to create LikeMusic playlist in Philips Songbird?
Can I delete songs from or add songs to a LikeMusic playlist?
Why does the LikeMusic icon appear on the songs in the Music Library of Philips Songbird?
How to check the current firmware version in my device?
How to check the current version of Philips Songbird installed in the computer?
Are there any tips to conserve battery power and maximize playtime?
How do I clean my player?
Service and Repair
Where in this website is the user manual located?
How to get error information from the error console in Philips Songbird?
What information should I prepare before contacting with Philips support representative?
How to use Philips Songbird to repair the player?

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Connectivity guide

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Warranty

See the following document for more detailed information on the Philips warranty. Please contact the local contact centre if you have additional questions.

Warranty document

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GoGEAR MP3 player Raga

MP3 player

Raga, 2 GB* SA4RGA02KF/12

Manuals and Documentation

Software and drivers

Frequently Asked Questions

Getting started

Before you buy

Troubleshooting

Software Upgrade

Use and Learn

Tips and Tricks

Service and Repair

Contact

Philips Consumer Care

Support Forum

Quick tutorial videos

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Connectivity guide

Warranty

Love it or hate it? Please rate it!