Extended Warranty
Thank you for your interest in our Automotive Lighting products.
With Philips Automotive you can continue your journey on the road with a true peace of mind.
On top of being a key innovator in the automotive lighting industry since 1914 and the choice of major car manufacturers we pride ourselves in the quality and reliability of our products.
Above the standard warranty that applies to most of our automotive products we offer you an extension on our leading products whether you are in the market for LED or Xenon lamps or LED Work lights.
Find out more below and register your purchase to avail these extended warranties.
To check the standard warranty policy, period and terms for your product, please visit here.
For the extended warranty we distinguish the following product ranges:
- Philips LED Ultinon : 3-year warranty (2 years standard + 1 year extended)
- Philips LED X-tremeUltinon : 5-year warranty (2 years standard + 3 years extended)
- Philips LED Ultinon Pro9000 : 5-year warranty (2 years standard + 3 years extended)
- Philips LED Ultinon Pro5000 : 3-year warranty (2 years standard + 1 year extended)
- Philips LED Ultinon Pro6000 SI : 3-year warranty (2 years standard + 1 year extended)
- Philips LED Ultinon Pro9100 : 5-year warranty (2 years standard + 3 years extended)
- Philips LED Ultinon Pro5100 : 3-year warranty (2 years standard + 1 year extended)
- Philips LED Ultinon Pro3022 : 3-year warranty (2 years standard + 1 year extended)
- Philips LED Ultinon Access CX version: Purchase before June 2025, 3-year warranty (2 years standard + 1 year extended). Purchase from June 2025, 2 years standard Philips warranty cover
Registering your extended warranty
Gather some details
- Photo/scanned image of the invoice/purchase receipt.
Date of purchase and sellers address clearly visible. - The “fitting/installation date” of the product to you vehicle.
- Make, model, type and registration year of your vehicle. (ex. Audi, Q2, SUV,10/04/2018)
Submit your registration
Open our Consumer Care form by clicking the button below.
Important webform settings:
- Product category = Car lights
- Type of question = Extended warranty request
- Upload your documents = Upload the receipt as an attachment
- My Question = Extended warranty registration vehicle (your vehicle from step 1)
Claiming your extended warranty
Gather some details
- Confirmation email of registration
- Ticket number received during extended warranty registration
(#XXXXXX)
Claim your warranty
Open our Consumer Care form by clicking the button below.
Important webform settings:
- Product category = Car lights
- Type of question = Extended warranty request
- Upload your documents = Upload the confirmation email for Extended warranty registration
- My Question = Claim extended warranty ticket number received during registration (#XXXXXX)
In addition, you can contact us via our hotline for technical issues or individual complaints, reporting and follow-up. Our local phone number or contact forms can be found on our website: philips.com/contact-automotive
Philips LongerLife Xenon lamps allows you to drive with confidence thanks to a warranty that lasts up to 7 years. Equip your car with Xenon LongerLife bulbs and you can drive without the worry of lamp failures. Philips LongerLife lamps automatically come with a 4 year warranty.
To be eligible for our extended warranty, registration needs to be completed within 3 months after purchase.
Simply register your purchase online to extend your warranty by an extra 3 years for free. You can feel safe for the next 7 years.
Standard 4 year warranty
Philips LongerLife Xenon lamps offer high levels of quality and safety. From the date of purchase, you will automatically receive a 4 year warranty for free.
Extra 3 year warranty - free
Xenon LongerLife lamps have a longer lifetime than any Philips Xenon lamp. To give you total peace of mind, you can get an extended 3 year warranty for free by registering online. Simply register your Xenon LongerLife lamps and follow the underneath 2 simple steps.
Registering your extended warranty
Gather some details
- Photo/scanned image of the invoice/purchase receipt.
Date of purchase and sellers address clearly visible. - The “fitting/installation date” of the product to you vehicle.
- Make, model, type and registration year of your vehicle. (ex. Audi, Q2, SUV,10/04/2018)
Submit your registration
Open our Consumer Care form by clicking the button below.
Important webform settings:
- Product category = Lamps
- Type of question = Extended warranty request
- Upload your documents = Upload the receipt as an attachment
- My Question = Extended warranty registration vehicle (your vehicle from step 1)
Claiming your extended warranty
Gather some details
- Confirmation email of registration
- Ticket number received during extended warranty registration
(#XXXXXX)
Claim your warranty
Open our Consumer Care form by clicking the button below.
Important webform settings:
- Product category = Lamps
- Type of question = Extended warranty request
- Upload your documents = Upload the confirmation email for Extended warranty registration
- My Question = Claim extended warranty ticket number received during registration (#XXXXXX)
For the extended warranty we distinguish the following product ranges:
Philips Xperion 6000 LED work lights: 3-year warranty (2 years standard + 1 year extended)
Background information
Product failures definition: it is to be understood that products are recognized as defective if and only if, a technical analysis of the part in a Lumileds branch or authorized service center confirms a development, design or production failure.
Process for consumers to benefit from this extended warranty
We ask the consumers to send defective products to Philips Automotive/Lumileds for analysis. Please be aware that complaints regarding products that have been modified (e.g. cut cables), altered or tampered with or shown obvious signs of misuse or that are fake or counterfeit, shall not be accepted.
Registering your extended warranty
Gather some details
- Photo/scanned image of the invoice/purchase receipt.
Submit your registration
Open our Consumer Care form by clicking the button below.
Important actions:
- Product category = LED Work lights
- Type of question = Extended warranty request
- Upload your documents = Upload the receipt as an attachment
- My Question = Extended warranty registration for LED Work lights
Claiming your extended warranty
Gather some details
- Confirmation email of registration
Date of purchase and sellers address clearly visible. - Ticket number received during extended warranty registration
(#XXXXXX)
Claim your warranty
Open our Consumer Care form by clicking the button below.
Important actions:
- Product category = LED Work lights
- Type of question = Extended warranty request
- Upload your documents = Upload the confirmation email for Extended warranty registration
- My Question = Claim extended warranty ticket number received during registration (#XXXXXX)
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