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    • 2 year warranty

    • 30 days return guarantee

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    Products

    SENSEO® Viva Café Coffee pod machine HD7820/69 New Generation Raven black

    HD7820/69

    Troubleshooting

    My SENSEO® calc light is not turning off after descaling

    If you have descaled your SENSEO® coffee machine but the calc light is still on or flashing, check for causes and solutions here. 
     

    The descaling cycle was interrupted

    The calc light of your SENSEO® coffee machine will only turn off when you have completely finished the descaling procedure. If you have stopped it earlier, the light will stay on or keep flashing.
    In this case, turn off the machine and start the descaling procedure again and let it run till the end. After this the calc light should turn off automatically. 
    You can find all descaling steps in the user manual that came with your SENSEO® coffee machine or visit our SENSEO® descaler page.

    The information on this page applies to the following models: HD7820/69 , HD7857/50 , HD7870/10 , HD7870/60 , HD7864/11 , HD7864/81 , HD7864/61 , HD7863/80 , HD7870/20 , HD7872/10 , HD7825/62 , HD7827/52 , HD7825/80 , HD7825/60 , HD7860/60 , HD7850/61 , HD7850/80 , HD7823/11 , HD7850/60 , HD7840/00 , HD7840/01 , HD7814/60 , HD7810/95 , HD7810/60 , HD7816/50 , HD7810/61 , HD7810/70 , HD7810/71 , HD7812/50 , HD7814/62 . more less

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