SENSEO® Viva Café Coffee pod machine HD7820/69 New Generation Raven black
My SENSEO® coffee machine makes more noise than usual
It is normal for your SENSEO® coffee machine to produce a humming sound while brewing. Is your SENSEO® coffee machine vibrating more and making more noise than usual? Use these solutions to try and solve the issue yourself.
Your SENSEO® coffee machine is not level
Place the SENSEO coffee machine on a level surface. Try to avoid stainless-steel surfaces as this produces more vibrations and noise than other surfaces.
Build-up of limescale
Limescale build-up can cause your SENSEO® coffee machine to produce more sound and vibrations over time. We advise you to descale your SENSEO® coffee machine every 3 months to reduce the noise and maintain great coffee quality. Descale your coffee machine to try and reduce the noise. You can find detailed descaling instructions in the user manual that came with your SENSEO® coffee machine.
If none of these steps solved the issue, please contact us for further assistance.