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SENSEO® Quadrante Coffee pod machine

SENSEO® Quadrante Coffee pod machine

Adjustable tray height, Star White, Strength select function HD7864/11

Troubleshooting

How do I descale my SENSEO Quadrante?

Find below a video and instructions on how to descale your SENSEO Quadrante.

The descaling procedure consists of 4 cycles:

  1. Two descaling cycles
  2. Two rinsing cycles
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Descaling instructions:

Only citric acid-based descalers are suitable for descaling the SENSEO machine.

This type of descaler descales the appliance without damaging it.

Philips has developed a special SENSEO descaler under type numbers HD7006, HD7011 and HD7012.

Never use a descaling agent based on mineral acids such as sulfuric acid, hydrochloric acid, sulfamic acid and acetic acid (e.g. vinegar). These descaling agents may damage your SENSEO coffee machine.

Step 1: descaling cycle

Press the on/off button.

The on/off light will start to flash slowly.

Wait until the on/off light lights up continuously.

switch SENSEO Quadrante on

Step 2: citric acid

Mix 50 grams of citric acid with 1 liter of water in a measuring jug.

Stir until the powder is completely dissolved. Fill the water tank with the descaling mixture.

Place the water tank back onto the coffee machine.

mix citric acid solution

Step 3: 1-cup pod holder

Place the 1-cup pod holder with a used coffee pod inside into the coffee machine.

Note: The used coffee pod serves as a ‘filter’ to prevent the sieve in the pod holder from getting clogged with scale residues.

1-cup pod holder

Step 4: close the lid

Close the lid and make sure it is properly locked.

Close the lid

Step 5: collect the descaling mixture

Put a bowl with a capacity of at least 1500 ml under the spout to collect the descaling mixture.

collecting the descaling mixture

Step 6: press the 2-cup button

Press the 2-cup button and let the machine operate.

Repeat this until the water tank is empty.

Empty the bowl and place it back under the spout.

Pressing the 2-cup button

Step 7: second descaling cycle

Repeat steps 2-6 once more.

Note:
Do not refill the water tank with used hot water or the used descaling mixture.
To descale properly, you have to use 2 litres of descaling mixture.

Step 8: rinsing cycle

Rinse the water tank with tap water and fill it up to the MAX indication with tap water.

Repeat steps 3 to 6 once more.

Step 9: second rinsing cycle

Rinse the water tank with tap water and fill it up to the MAX indication with tap water.

Repeat steps 3 to 6 once more for the last time.

When the water tank is empty, the descaling procedure is finished.

Step 10:

Clean the coffee spout, the cover of the coffee spout, the coffee collector, the pod holders and the water tank.

You can clean in the dishwasher or with hot water and some washing-up liquid.

Cleaning SENSEO Quadrante parts

The information on this page applies to the following models: HD7864/11 , HD7864/81 , HD7864/61 , HD7860/60 , HD7863/80 . more less

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