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    Philips Support

    My Philips Avent ear thermometer doesn't respond/reset

    Published on 2018-02-02

    If you are experiencing trouble with the response of your Philips Avent Smart ear thermometer, there might be a simple solution. Find out how to resolve this yourself.

    Please check the following potential causes:

    1) The batteries are empty

    • Replace them

    2) The poles of the batteries point in the wrong direction

    • Realign the batteries

    3) The batteries are not making proper contact

    • Realign the batteries
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