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Products

Sonicare FlexCare Platinum Connected Bluetooth®-connected toothbrush-Dispense

Built-in Bluetooth®, Smart brushing sensors, 3 modes, 3 intensities, 1 brush head and UV Sanitiser HX9191/07

Troubleshooting

My Sonicare UV Brush Head Sanitiser UV light does not light up

If the UV light on your Philips Sonicare UV Brush Head Sanitiser does not light up, you might be able to fix it yourself.

Is your Sanitiser functioning properly?

Try the following steps:

1) Make sure the door is properly closed.
2) Make sure the Sanitiser is plugged into a live outlet.

Still not working?

If the door is properly closed and the Sanitiser is plugged into a working electric outlet, and the Sanitiser's UV light does not come on, the UV light bulb may be at fault. Contact Philips support for a replacement UV bulb.

The information on this page applies to the following models: HX9191/07 , HX9191/06 , HX9111/21 , HX9171/20 , HX9112/02 , HX9172/10 , HX9142/10 , HX9182/10 , HX6942/10 , HX6982/10 , HX7990/02 , HX6932/10 . more less

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