If you see any leakage from your Philips Sonicare AirFloss, check out our tips below on how to solve this issue.
My Philips Sonicare AirFloss is leaking
Published on 2019-11-17
Leakage from the nozzle
If the leakage is coming from the nozzle area, try to remove and re-insert it to ensure that the nozzle is fully inserted. There should be a small gap between the nozzle and the handle; this is normal.
Leakage from the reservoir
If the leakage is coming from the reservoir, there are two solutions you can try.
Reservoir door/cover
After re-filling the reservoir with water/mouthwash, ensure that the reservoir door/cover is closed. You should hear a clicking sound.
Too much water/mouthwash
Ensure that you do not put too much water/mouthwash inside the reservoir.
Still leaking or have questions?
Contact our Consumer Care Agents for further assistance or visit our support page.
