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Products

Sonicare Rechargeable powered dental flosser - pink nozzle

2 pink nozzles, 237 ml mouthwash HX8432/12

Troubleshooting

The nozzle of my Philips Sonicare AirFloss does not come off

If the nozzle of your Philips Sonicare AirFloss does not come off the handle, you can find solutions below on how you can fix this.

Pull from the nozzle tip

It is important that you do not bend or twist the nozzle while pulling it off. Below you will find easy steps on how to do this:

  1. Grab the nozzle/nozzle tip. You can use a paper towel or cloth for better grip
  2. Pull the nozzle/nozzle tip straight up from the handle
  3. Once successfully removed, re-attach and remove a few more times

Nozzle type

Are you using the right nozzle type? AirFloss Pro or Ultra nozzles are not interchangeable. Watch the video below for more information.

Play Pause

The information on this page applies to the following models: HX8432/12 , HX8472/11 , HX8432/23 , HX8274/20 , HX8432/02 , HX8472/03 , HX8372/03 , HX8391/02 , HX8460/01 , HX8471/01 , CRP122/01 , CRP857/01 , HX8033/36 , HX8331/52 , HX8372/51 , HX8212/02 , HX8381/01 , HX8341/01 , HX8033/26 , HX8372/01 , HX8222/02 , HX8012/33 , HX8012/07 , HX8255/02 , HX8233/02 , HX8211/02 , HX8013/26 , HX8013/07 , HX8241/02 , HX8281/02 , HX8141/02 , HX8181/02 , HX8111/12 , HX8002/05 , HX8111/02 . more less

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