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    • 2 year warranty

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    Products

    Sonicare AirFloss Electric Toothbrush & Dental Flosser

    w/5100 ProtectiveClean handle, 1 nozzle, 1 brush head HX8272/21

    Troubleshooting

    The nozzle of my Philips Sonicare AirFloss does not come off

    If the nozzle of your Philips Sonicare AirFloss does not come off the handle, you can find solutions below on how you can fix this.

    Pull from the nozzle tip

    It is important that you do not bend or twist the nozzle while pulling it off. Below you will find easy steps on how to do this:

    1. Grab the nozzle/nozzle tip. You can use a paper towel or cloth for better grip
    2. Pull the nozzle/nozzle tip straight up from the handle
    3. Once successfully removed, re-attach and remove a few more times

    Nozzle type

    Are you using the right nozzle type? AirFloss Pro or Ultra nozzles are not interchangeable. Watch the video below for more information.

    Play Pause

    The information on this page applies to the following models: HX8272/21 , HX8432/12 , HX8472/11 , HX8432/23 , HX8274/20 , HX8432/02 , HX8472/03 , HX8372/03 , HX8391/02 , HX8460/01 , HX8471/01 , CRP122/01 , CRP857/01 , HX8033/36 , HX8331/52 , HX8372/51 , HX8212/02 , HX8381/01 , HX8341/01 , HX8033/26 , HX8372/01 , HX8222/02 , HX8012/33 , HX8012/07 , HX8255/02 , HX8233/02 , HX8211/02 , HX8013/26 , HX8013/07 , HX8241/02 , HX8281/02 , HX8141/02 , HX8181/02 , HX8111/12 , HX8002/05 , HX8111/02 . more less

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