360 degree suction nozzle, 25.2 V, up to 65 min runtime, 2-in-1: vacuum and handheld, TurboPet Nozzle
My Philips vacuum cleaner makes an unusual sound
If your Philips vacuum cleaner makes an unusual sound, there might be a simple cause and solution. Discover how you can easily fix this yourself.
The airflow is obstructed
Please check if there is an object stuck in the nozzle, tube or hose.
Sometimes, the airflow in the vacuum cleaner can be (partially) blocked by an object stuck in one of those parts of your vacuum cleaner.
A different accessory has been used
When you use a different accessory than the usual one, you might notice your vacuum cleaner produces a different noise. Check if the vacuum cleaner sounds normal again when you stop using the accessory you were using. If so, then do not worry about the noise; it is normal.
The motor is damaged
If the above situations do not apply to your case, then it could be that the motor of your vacuum cleaner is damaged.
In this case, please contact us.