AirflowMax technology, TriActive+ nozzle, Hard floors nozzle, Animal
My Philips PowerLife vacuum cleaner's suction power is low
If your Philips PowerLife vacuum cleaner's suction power is low, there might be an easy solution. Discover how to improve its performance.
In most cases, loss of suction power is caused by the dust bag being full, but other causes can be due to an object getting stuck in the nozzle, tube or hose or the EPA / HEPA exhaust filter or motor protection filter is dirty.
Make sure the suction power knob has been set to maximum suction power. If this doesn't help, follow the steps mentioned below to restore the suction power of the vacuum cleaner:
Make sure the dust bag is not full
Make sure the hose, tube and nozzle are not blocked by an object
Make sure the exhaust filter is clean
If the above checks have not discovered the cause, replace the dust bag, for in that case the pores of the dust bag are probably clogged with fine dust
When you use the vacuum cleaner to vacuum ashes, fine sand, lime, cement dust and similar substances, the pores of the dust bag become clogged. As a result, the dust bag-full indicator will indicate that the dust bag is full. Replace the disposable dust bag or empty the reusable dust bag, even if it is not yet full (see chapter 'Replacing/emptying the dust bag').
Only use Philips disposable dust bags or a Philips reusable dust bag with this appliance. Other dust bags might damage the motor of this appliance. Never reuse a disposable dust bag.
If the above solution(s) did not help to solve your problem, please contact Philips Consumer Care.