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    Philips Support

    The TensRelief / PulseRelief stimulation feels different or less pleasant than usual.

    Published on 2017-04-07

    There may be multiple reasons why the TensRelief/PulseRelief stimulation feels different. Find out how you can resolve it yourself:

    • The intensity is too high or too low: press the + or - to increase or decrease the intensity.
    • The intensity is too high or too low: choose a different treatment program.
    • The electrodes are not in the right place. Switch off the treatment units and detach them from the electrodes. Remove the electrodes from the skin and move them to a slightly different place.
    • The electrodes are not properly attached. Switch off the treatment units and detach them from the electrodes. Check if the electrodes are properly attached to the skin.
    • The electrodes are too dirty. You can try to clean the electrodes (see chapter 'Cleaning'). If this does not help, replace the electrodes.
    • The electrodes are worn. Replace the electrodes.
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