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    Philips Support

    The BlueTouch charging light does not start flashing green when I connect the USB cable to the computer.

    Published on 2017-05-05

    There may be several reasons why the charging light of your Philips BlueTouch is not flashing green when the USB cable is connected to the computer.

    • The BlueTouch micro USB plug is not inserted into the micro USB socket properly or the standard USB plug is not inserted into the USB port of your computer properly; Insert the micro USB plug into the micro USB socket properly and check the connection to the computer. Make sure the computer is switched on.
    • The standard USB plug is not inserted or not inserted properly into the USB port of the computer; Insert the standard USB plug into the USB port of the computer properly.
    • The battery of the laptop into which you have plugged the USB cord is running low; Connect the laptop to the mains.
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