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    Philips Support

    The BlueTouch charging light does not flash green when the micro USB plug is inserted into the micro USB socket on the connection panel.

    Published on 2017-05-05

    There may be several reasons why the charging light of your Philips BlueTouch is not flashing green when the micro USB plug is inserted into the micro USB socket on the connection panel.

    • The adapter is not inserted or not inserted properly into the wall socket;
      Insert the adapter into the wall socket properly.
    • The standard USB plug is not inserted or not inserted properly into the adapter;
      Insert the standard USB plug into the adapter properly.
    • The wall socket into which the adapter is inserted is not live; Connect another appliance to the same socket to check if the socket is live.

    If the wall socket is live, but Philips BlueTouch still does not charge, please contact consumer care via www.philips.com/support.

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