There is coffee powder in the interior/under the brew group of my Philips/Saeco espresso machine.
Ground coffee in your Philips/Saeco espresso machine's interior or under the brew group is normal. Discover how to keep your espresso machine in perfect condition.
Powder during first use
Some coffee powder was left behind after testing
We test all machines before they leave the factory. Although your machine has been carefully cleaned, there might be some coffee residue left. We guarantee, however, that the appliance is absolutely new.
Powder after some days of use
This is normal behaviour due to the fineness of the coffee powder
Because of the fineness of the ground coffee powder, some coffee powder residue in the interior and under the brew group is normal
Clean the brew group and the inside of your machine weekly with a damp cloth
There is an increase in the amount of coffee powder that ends up in the interior/under the brew group
The piston of the brew group is not well greased
Switch the machine OFF and wait until you no longer hear a sound (this can take up to 15-20 seconds)
Remove the brew group and rinse it with fresh water, paying particular attention to the filter on the brew group
Make sure the brew group is well greased. Refer to the video for instructions
Replace the brew group, coffee grounds container, drip tray and close the service door
Switch the machine back ON
You need Flash to see video. Click here
to download it.