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PerfectCare Aqua Steam generator iron

PerfectCare Aqua Steam generator iron

5 bar, 220 g steam boost, 2.2 L fixed water tank, Carry lock GC8630/02

Troubleshooting

My Philips Steam generator's steam output gets weaker

In the event that your Philips Steam generator is not performing as it used to, there might be a simple solution. Just follow these simple tips and tricks.

Tips and tricks:

There are 2 possible scenarios that you may observe, a temporary, slight reduction in steam. These are normal:

  1. When the appliance draws water from the tank, the cool water lowers the steam pressure temporarily
  2. The trigger is continuously activated for a long time

Limescale

If the steam power is still low, there might be scale build-up. Please de-scale your iron and the base after letting the appliance cool down completely for around 2 hours.

Descaling the iron

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Descaling the base

If the issue still persists after descaling, please contact Philips Customer Care. You will find the phone number in the worldwide guarantee leaflet, or on the Philips online support page.

The information on this page applies to the following models: GC8630/02 , GC8615/02 , GC8616/30 , GC8620/02 , GC8635/02 , GC8638/20 , GC8640/02 , GC8650/80 , GC9220/02 , GC9222/02 , GC9230/02 , GC9231/02 , GC9235/02 , GC9236/02 , GC9240/02 , GC9241/02 , GC9540/02 , GC9550/02 . more less

Other issues

Other faults(7)
Leaking(6)
White or brown stains(1)
Noise(1)
Indication Lights(2)
Power/ Charging / Battery life(1)
Temperature issues(1)

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