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Products

PerfectCare Pure Steam generator iron

Max 5 bar pump pressure, 180 g steam boost, 1.5 l fixed water tank GC7619/20

Troubleshooting

My Philips anti-calc ironing cartridge has brown particles

It is completely normal if you notice some brown particles in your Philips Anti-calc cartridge. Read on to find out why.

The cartridge contains brown particles

If you see some brown particles evenly mixed with the largely blue particles, it is normal. There are two kinds of materials inside the cartridge and their initial colours are blue and brown respectively.

Exposure to air

If there is a thin layer of brown material at the top or bottom of the Anti-calc cartridge, this is also normal.

It is possible for some of the material in the Anti-calc cartridge (especially the top layer) to change colour before use due to air exposure. The effectiveness of the cartridge will not be affected.

The cartridge seal is damaged

If the Anti-calc cartridge is completely brown upon opening the packaging, it is not fit for use.

The information on this page applies to the following models: GC7619/20 , GC7635/30 , GC024/10 , GC025/00 , GC025/10 . more less

Performance(2)
Temperature issues(2)
Other faults(7)
Indication Lights(2)
Noise(1)
Steam issues(8)
Leaking(4)
Power/ Charging / Battery life(1)
Maintenance(1)

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