In the unfortunate event of bread getting stuck in your Philips toaster, there might be a simple solution. Find out how to solve it yourself here.
The piece of bread is too small/too big or an irregular shape
If the piece of bread used is too small, too big or irregularly shaped, it could get stuck in your toaster.
If this happens, please unplug the toaster and let it cool down first. Then carefully remove the bread from the toaster
Please be careful not to damage the heating elements when you remove the bread.
The bread basket is not used (HD2639 toaster only)
Your Philips HD2639 toaster has an extra-wide slot that is specifically designed for thick bread or sandwiches. Therefore, this toaster is different to other toasters and does not have the mechanism to lift up the bread or sandwich.
To toast bread or a sandwich with this toaster, please use the provided bread basket, which has an expandable opening to hold the bread or sandwich perfectly centred for even browning