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    S5050/04 AquaTouch Wet and dry electric shaver
    Please be aware that your product may differ in colour from this picture but the support information is the same
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    AquaTouch Wet and dry electric shaver

    S5050/04

    My Philips SmartClean system is not working properly

    If your Philips SmartClean system is not cleaning or charging your Philips Shaver, please read our advice below to troubleshoot this problem yourself.

    Unit is unplugged

    Your Philips SmartClean station needs to be plugged in to work.

    Always check if the device is connected to an electric socket before turning it on.

    Cartridge is empty

    If the arrow symbol on your SmartClean unit is lighting up, this means that the cartridge with the SmartClean cleaning solution needs to be replaced.

    Please replace the cartridge by opening the bottom section of the SmartClean system.

    To find out more about replacing your SmartClean cartridge, refer to your user manual.

    How do I replace the Philips SmartClean cartridge?
    Play Pause

    Unit needs to be reset

    If the SmartClean device is still not working, we recommend restarting it.

    Simply unplug the device from the power outlet, wait for 10 seconds and plug it back in.

    If you are still not satisfied with the performance of your SmartClean system, please contact us for further help.

    The information on this page applies to the following models: S5050/04 , S6680/26 , S7970/26 , S5070/92 , S9531/26 , S5073/62 , S9711/31 , S7921/51 , S5270/06 , S7710/26 , S5572/40 , S5572/10 , S5530/06 , S5240/06 , S5250/06 , S5070/26 , CP0253/01 , S5100/06 , S5360/06 , S5210/06 , S5110/06 , S5013/26 , S5130/06 , S7530/50 , S7370/12 , S720/17 , S5600/41 , S5420/06 , S5400/06 , S5340/06 , S5320/06 , S738/17 , CP9060/01 , S9031/26 , S9041/12 , S9111/43 . Click here to show more product numbers Click here to show less product numbers

    Troubleshooting

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