Note: This only applies to Philips steamers with AirStretch technology (these steamers have a grill in the head as shown in the image below).
If you have been using your stand steamer heavily for a long time, water condensation may occur. When this happens, water will drip from the head.
To solve this, first let your steamer cool down. Then, remove the grille and press a dry cloth against the black surface to remove the condensed water.