0

Shopping cart

There are currently no items in your shopping cart.

    Philips Support

    Bad sound quality when streaming music from my phone

    Published on 2017-08-24

    Your mobile phone is probably (by default) set to HSP/HFP connection, which only supports low quality mono sound, or your mobile phone does not support the A2DP Bluetooth profile (see “What is a Bluetooth profile HSP, HFP, A2DP, AVRCP?“) Solution: Set your mobile phone to Bluetooth Stereo (A2DP) connection. Please refer to the instructions of your phone and/or contact the vendor.

    Looking for something else?

    Discover all Philips Support options

    Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.