Make sure the movie is created in one of the following DivX versions: DivX 3.11, DivX 4 or DivX 5.xx* (the xx can be: 01, 02, 03, 04, 05, 10 or 11). This DVD player does not support DivX 6. * The maximum size of a DivX-file is 2 GB. Create a file with a lower sampling rate or create multiple files. * Make sure that the extension of the filename is correct. You can verify this using a computer with a CD-ROM drive. For the movie itself, the correct extension is .AVI. For the (separate) subtitle file, the correct extension is .SRT or .SUB. * The name of the subtitle file needs to be identical to the name of the corresponding movie * Use the correct method to select the title that you want to see: > Insert the disc and select the subtitle file in the disc menu > Press SUBTITLE on the remote control of the DVD player. “Subtitle on” will appear in the top of the screen. > Select the movie file in the disc menu and press OK or PLAY. “Reading index” will appear on screen. The movie will start. * Upgrade the software of your DVD player. You can find the latest software update by clicking the Software and drivers link on the left of your product�s support page. For detailed instructions on updating the software, please click on the Release notes and/or installation instructions link on the download page. * This DVD player does not support DivX HD, MKV, Q-pel and GMCcontainer formats. DivX-files that are obtained from peer-to-peer services may not be in a supported format. If your player does not support a certain video file, you can download one of the widely available conversion programs to change its format. * Try to play the file on a computer. If your computer does not play back the file either, the source data is probably corrupt or damaged.
