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Troubleshooting

A software update of my Philips player via USB has failed

  • Ensure that you download the correct software based on your model * Ensure that your USB storage device can be detected by the player * Ensure that the extracted 'UPG' folder with the software files is copied to the USB flash drive. Do not rename the extracted folder/files and note that the ZIP file will not be readable on the set

The information on this page applies to the following models: BDP5000/12 , BDP9100/05 , BDP7300/05 , BDP7300/12 . more less

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