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    KEY011/00  Flash audio player
    Please be aware that your product may differ in colour from this picture but the support information is the same
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    Flash audio player

    KEY011/00

    During upgrade my Philips player goes to recovery mode

    There is nothing to worry about. This is the normal procedure if you upgrade from a relatively older Firmware version to the latest one. Just follow these steps to go to recovery mode: 1. Back up the music and data files on your player to the computer. 2. Disconnect your player. 3. Press and hold the play/pause key and immediately connect the player to the computers USB port. 4. Keep holding the play/pause key until the next screen appears. Press “start” to upgrade the Firmware.

    The information on this page applies to the following models: KEY011/00 , KEY013/00 , KEY015/00 .

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