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    Philips Support

    Wi-Fi networks compatible with Connected Philips Air Purifier

    Published on 28 June 2023
    Discover here which Wi-Fi networks can be used with the Connected Philips Air Purifier or Combi. 

    Wi-Fi networks compatible with the Connected Philips Air Purifier

    • The Connected Philips Air Purifier is compatible with a 2.4 GHz network. 
    Note: It is not compatible with 5 GHz networks.
     
    • If the router your Philips Air Purifier is connected to is dual–band and currently it is not connecting to a 2.4 GHz network, please switch to another band of the same router (2.4 GHz) and try to pair up again as 5 GHz networks are not supported.
    • Web authentication networks are not supported. 


    If the above did not solve the issue, please contact us.
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