Sonicare DiamondClean Smart Sonic electric toothbrush with app

Personalised coaching, Smart brush head sensors, Smart brush head recognition, 5 modes, 3 intensities HX9924/14

Frequently Asked Questions

What do the symbols on my Philips Sonicare DiamondClean Smart mean?

Your Philips Sonicare DiamondClean makes brushing healthy habits a breeze. The smart notifications help you keep you on track. Find out what the symbols mean.

Toothbrush replacement reminder

This symbol helps remind you it is time to replace your brush head. Dental professionals recommend changing brush heads at least every three months or when the bristles wear out.

To disable this reminder follow these steps:
1) Place the handle in the charger
2) Press and hold the mode selector button
3) Press the power button three times whilst holding the mode selector button
4) Release all buttons
5) The reminder should now be disabled

Battery is low

If your Philips Sonicare DiamondClean Smart battery is running low, this symbols indicates it is time for a recharge.

The information on this page applies to the following models: HX9924/14 , HX9924/44 , HX9954/53 .

Not what you are looking for?

Did we answer your question?

If not, contact us.