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Sonicare ProtectiveClean 4300 Sonic electric toothbrush

Built-in pressure sensor, 1 cleaning mode, 1 x BrushSync feature HX6803/04

Troubleshooting

My Philips Sonicare toothbrush vibrates less powerfully than before

Is your Philips Sonicare toothbrush vibrating weakly or less powerfully than before? You can use these possible causes and solutions to try and solve this issue yourself.

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The easy-start feature is activated

Some models come with the easy-start feature activated. The easy-start feature enables you to increase the vibrations over time to get used to electric brushing. Disable the easy-start feature to increase the vibrations. You can find detailed instructions in the user manual that came with your Philips Sonicare toothbrush to deactivate the easy-start feature.

The battery is almost empty

The vibrations of your Philips Sonicare toothbrush weaken as the battery runs out. Fully charge your toothbrush to increase the vibrations. It can take up to 24 hours to fully charge your Philips Sonicare toothbrush. Be sure to use the original charger that came with your toothbrush. Some Philips Sonicare toothbrushes come with different types of charger. They are not interchangeable.

The brush head is worn

Older brush heads can seem less effective or powerful while brushing. We recommend that you replace your brush head after 3 months of use.

Your brush head is worn out

Older brush heads can seem less effective or powerful while brushing. If your brush head has been in use for more than 3 months, we recommend that you replace your brush head.

Did this not solve the issue? Please contact us for further help.

Did this not solve the issue?

If the issue persists, please contact us for further assistance.

The information on this page applies to the following models: HX6803/04 , HX6807/34 , HX6800/03 , HX6877/29 , HX6874/47 , HX6871/47 , HX6856/10 , HX6852/10 , HX6850/10 , HX6806/03 , HX6805/03 , HX6803/03 , HX6801/03 , HX6870/47 , HX6876/29 , CP0551/01 , CP0557/01 , CP0556/01 , CP0552/01 , HX6859/17 , CP0535/01 , HX6912/44 , HX6912/54 , CP0545/01 , CP0547/01 , CP0546/01 , CP0553/01 , HX9924/14 , HX9954/53 , HX9924/44 , CP0465/01 , CP0558/01 , CP0466/01 , HX6311/17 , HX9331/32 , HX9391/92 , HX9361/62 , HX9351/52 , HX6515/06 , HX6232/20 , HX9191/07 , HX9191/06 , CP0473/01 , CP0475/01 , HX9311/04 , HX6251/42 , HX6911/50 , HX6251/40 , HX6632/25 , HX6251/41 , HX6632/24 , HX8931/10 , HX6921/43 , HX9342/09 , HX9382/09 , HX3214/01 , HX6322/04 , HX3214/21 , HX3214/11 , HX3214/02 , HX6721/35 , HX9371/04 , HX8918/10 , CP0471/01 , HX9188/10 , HX6972/03 , HX8911/04 , HX9111/21 , HX9182/34 , HX9171/20 , HX9142/31 , HX6711/06 , HX6392/02 , HX6761/02 , HX6631/13 , HX9351/04 , HX9331/04 , HX6732/45 , HX9361/67 , CP0472/01 , HX6511/43 , HX6511/44 , HX6341/07 , HX6311/07 , HX6381/07 , CP0467/01 , CP0469/01 , CP0470/01 , HX9352/04 , HX9112/02 , HX9172/10 , HX9142/10 , HX9182/10 , HX6511/33 , HX9322/12 , HX9382/04 , HX9342/04 , HX9342/02 , HX9332/03 , HX9332/12 , HX9332/05 , HX9332/04 , HX5350/50 , HX6511/02 , HX5350/02 , HX6972/10 , HX6311/02 , HX6381/02 , HX6992/03 , HX6730/33 , HX6932/34 , HX6732/70 , HX6733/80 , HX6952/71 , HX6782/33 , HX6782/12 , HX6932/83 , HX6780/02 , HX6985/10 , HX6982/19 , HX6982/17 , HX6932/75 , HX6782/02 , HX6781/09 , HX6781/02 , HX6511/50 , HX6730/02 , HX6711/02 , HX5581/02 , HX6731/02 , HX6732/02 , HX6942/10 , HX6982/10 , HX6902/02 , HX6982/03 , HX6942/04 , HX6932/10 , HX6911/02 , HX5351/46 , HX5361/29 , HX5352/46 , HX5551/02 , HX5251/02 , HX5751/02 . more less

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