My Philips/Saeco espresso machine is not turning on
If your Philips/Saeco espresso machine is not turning on, please find below causes and solutions on how you can fix this yourself.
Main switch on the back is not set to ON
Most of our Philips/Saeco espresso machines have a switch you can turn ON and OFF. It is located on the back of the machine. Ensure that this switch is set to ON when you want to use it.
The power cord is not well connected
Make sure that the power cord is inserted correctly into the machine and into a live power outlet. If this is still not working, try another power outlet.
If you are still having issues with your espresso machine, please contact us for further assistance.
Each product has a unique model number. A model number usually starts with letters followed by series of numbers, e.g. GC6440, 37PFL7403D or SA1300.
There are a few different ways you can locate your model number:
Look on the box
Look inside the product
Look on the product
Look on the manual
Sorry, we did not find this product. Please check if you filled in the correct model number. The model number consists out of letters followed by numbers (e.g. HX9903, SP9820). In case the model number does not offer any results, we would like to advise you to reach out to our contact center.
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