Troubleshooting Fabric sticks to the soleplate of my Philips steam generator iron If fabric sticks to the soleplate of your Philips iron, read on to find out what you can do. The temperature setting is too high for the fabric Please check the label of your garment or read the instructions of your Philips iron to learn what temperature setting is advised. The soleplate is damaged or scratched In this case, we recommend you to contact us and ask for a repair. The soleplate temperature becomes too hot If this happens, there might be an issue with your iron's heating function. We recommend that you contact us and ask for a repair.