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    Products

    Garment Steamer

    FlexHead flexible steam plate, MyEssence fragrance infuser, StyleBoard, 2000 W GC558/36

    Troubleshooting

    The base of my Philips garment steamer is leaking

    If your Philips garment steamer is leaking from its base, there may be several possible causes. See how to resolve this below.

    Philips garment steamer leaking

    The hose is forming a U shape

    If your garment steamers hose is forming a U shape, condensation may not be able to flow into the water tank. This will cause the base to leak.

    If this is the case, please re-position the hose, making sure it is straight, and lift up the head so condensation can flow back into the tank.

    The poles are not fully extended

    If the poles are not fully extended, your steamer's hose will form a U shape and condensation might not be able to flow into the water tank. This can also cause water leakage from the base.

    In this case, please extend the poles. This will lift up the hose so condensation can flow back into the tank.

    De-calc knob is not secured

    If the De-calc knob is not secured, this will cause water to leak from the base.

    Please make sure the De-calc knob is secure.

    The water tank's filling cap is not secured

    If the water tank's filling cap is not secured, your Philips garment steamer could leak.

    If this is the case, please secure the water tank's filling cap to fix it.

    The information on this page applies to the following models: GC558/36 , GC524/66 .

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