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Products

Shaver series 1000 dry electric shaver with cleaning brush

CloseCut blade system, 4-direction flex heads S1310/04

Troubleshooting

My Philips shaver does not work properly

If your Philips shaver does not work as it used to, find out below what you can do to solve the issue.

The shaving heads are damaged or worn

Please replace the shaving heads. Refer to the chapter “Replacement” in your user manual.

Long hairs are obstructing the shaving heads

Clean the shaving heads one by one (see chapter “Cleaning and maintenance” in your user manual).

The shaving heads are not inserted properly

Make sure that the notches on both sides of the shaving heads fit exactly onto the projections in the shaving head holder (see chapter “Cleaning and maintenance” in your user manual).

The information on this page applies to the following models: S1310/04 .

Troubleshooting

Performance(1)

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