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Products

SpeedPro Max Stick vacuum cleaner

360 degree suction nozzle, 25.2 V, up to 65 min runtime, 2-in-1: vacuum and handheld, TurboPet Nozzle FC6823/61

Troubleshooting

My Philips SpeedPro Max vacuum shows an error code

If you would like to know what the error codes in your Philips SpeedPro Max vacuum mean, please find the answer below.

E4 error code (or h3)

An E4 error code (it might look like h3 if you look at it upside down) means that the roller brush is blocked.

To solve this, please switch off your vacuum, check the roller brush and remove any obstructions.

Philips SpeedPro Max vacuum E4 error code

E6 error code (or 93)

An E6 error code (it might look like 93 if you look at it upside down) means that no current is being passed through your vacuum's adapter.

To solve this, please double check that your vacuum's adapter is properly inserted into the wall socket and the charging disc (magnet) is attached correctly. If this is all correct but your vacuum does not start charging, then there might be a problem with your adapter. If this is the case, please contact us.

Philips SpeedPro Max vacuum E6 error code

E7 error code (or L3)

An E7 error code (or L3 upside down) indicates that the wrong adapter is being used. Please make sure to only use the correct adapter. If the correct adapter does not work, please contact us.

Philips SpeedPro Max vacuum E7 error code

SE error code (or 35)

An SE error code (or 35 if you look at it upside down) will indicate that your SpeedPro Max vacuum cannot work or be charged because the room temperature is too low, too high or there is a mechanical problem.

When the temperature in the room is too high (above 40 degrees Celsius or 104 degrees Fahrenheit) or too low (under 5 degrees Celsius or 41 degrees Fahrenheit), disconnect the appliance from the charger and bring your vacuum to a room with a different temperature.

If this is not the case, then the SE (or 35) error code indicates that there is a mechanical problem with your Philips SpeedPro Max vacuum. In this case, please contact us.

Philips SpeedPro Max vacuum SE error code

The information on this page applies to the following models: FC6823/61 .

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